Privacy Policy

Privacy Policy

 

Last updated: January 2026
 
This Privacy Policy describes how Hooperz Worldwide (“we”, “our”, “us”) collects, uses, discloses, and protects your information when you use our mobile application (the “App”). This policy is designed to comply with major international privacy laws including GDPR (EU), CCPA/CPRA (California), COPPA (Children’s Privacy), and other applicable global data protection regulations.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
 
1. Information We Collect

 

1.1 Personal Information
 
We may collect the following personal data when you register or use the App:
  • Full name
  • Email address
  • Phone number
  • Age and gender
  • Profile picture and cover photo
  • User type (Player, Parent, Trainer, Gym Owner, Elite Player)
  • Location data (city level or live location if enabled)
  • Payment-related information (processed via secure third‑party providers)
  •  
1.2 Child Information
For users under the age of 16, we collect limited information only with verifiable parental consent, including:
  • Child name and age
  • Activity participation data
  • Privacy and safety preferences
We do not knowingly collect personal data from children without parental approval.
 
1.3 Usage and Technical Data
We automatically collect:
  • Device information (model, OS version)
  • App usage logs and crash reports
  • IP address
  • Date and time of access
 
2. How We Use Your Information
We use collected information to:
  • Create and manage user accounts
  • Enable court bookings and event participation
  • Process payments and subscriptions
  • Display maps courts and nearby events
  • Enable chat messaging and notifications
  • Improve app performance and security
  • Verify trainers gyms and elite users
  • Comply with legal obligations
 
3. Location Data
We use location data to:
  • Show nearby courts and events
  • Enable live map features (optional)
  • Improve user matching and recommendations
You may enable or disable location sharing at any time through your device or app settings.
 
4. Payments and Financial Data
All payments are processed through secure third‑party payment gateways. We do not store credit or debit card details on our servers.
Payment data may be used for:
  • Event registrations
  • Court bookings
  • Day passes
  • Trainer hiring
  • Subscriptions
 
5. Data Sharing and Disclosure
We do not sell your personal data.
We may share information with:
  • Service providers (payment processors, cloud storage, analytics)
  • Gym owners or trainers (only relevant booking details)
  • Legal authorities if required by law
All third parties are required to comply with data protection laws.
 
6. Data Retention
We retain personal data only as long as necessary to:
  • Provide services
  • Meet legal and accounting requirements
  • Resolve disputes
Users may request data deletion at any time.
 
7. Your Rights
Depending on your location, you have the right to:
  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to data processing
  • Withdraw consent at any time
  • Request a copy of your data
California residents may opt out of data sharing under CCPA.
 
8. Children’s Privacy
We comply with COPPA and international child protection laws.
  • Parental consent is required for minors
  • Parents may review or delete child data
  • Child accounts have restricted visibility
 
9. Security Measures
We implement industry‑standard security practices including:
  • Data encryption
  • Secure authentication
  • Restricted access controls
  • Regular system monitoring
However, no digital system is 100% secure.
 
10. Notifications and Communications
We may send notifications related to:
  • Events and bookings
  • Messages and invites
  • System updates
You may manage notification preferences in settings.
 
11. Third‑Party Services
The App may contain links or integrations with third‑party services such as Google Maps or payment providers. We are not responsible for their privacy practices.
 
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App and updated with a new revision date.
 
13. Contact Us
If you have any questions or privacy concerns, please contact us:
 
By using the Hooperz Worldwide App, you acknowledge that you have read and understood this Privacy Policy.
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