Last updated: January 2026
This Privacy Policy describes how Hooperz Worldwide (“we”, “our”, “us”) collects, uses, discloses, and protects your information when you use our mobile application (the “App”). This policy is designed to comply with major international privacy laws including GDPR (EU), CCPA/CPRA (California), COPPA (Children’s Privacy), and other applicable global data protection regulations.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1.1 Personal Information
We may collect the following personal data when you register or use the App:
Full name
Email address
Phone number
Age and gender
Profile picture and cover photo
User type (Player, Parent, Trainer, Gym Owner, Elite Player)
Location data (city level or live location if enabled)
Payment-related information (processed via secure third‑party providers)
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1.2 Child Information
For users under the age of 16, we collect limited information only with verifiable parental consent, including:
Child name and age
Activity participation data
Privacy and safety preferences
We do not knowingly collect personal data from children without parental approval.
1.3 Usage and Technical Data
We automatically collect:
Device information (model, OS version)
App usage logs and crash reports
IP address
Date and time of access
We use collected information to:
Create and manage user accounts
Enable court bookings and event participation
Process payments and subscriptions
Display maps courts and nearby events
Enable chat messaging and notifications
Improve app performance and security
Verify trainers gyms and elite users
Comply with legal obligations
We use location data to:
Show nearby courts and events
Enable live map features (optional)
Improve user matching and recommendations
You may enable or disable location sharing at any time through your device or app settings.
All payments are processed through secure third‑party payment gateways. We do not store credit or debit card details on our servers.
Payment data may be used for:
Event registrations
Court bookings
Day passes
Trainer hiring
Subscriptions
We do not sell your personal data.
We may share information with:
Service providers (payment processors, cloud storage, analytics)
Gym owners or trainers (only relevant booking details)
Legal authorities if required by law
All third parties are required to comply with data protection laws.
We retain personal data only as long as necessary to:
Provide services
Meet legal and accounting requirements
Resolve disputes
Users may request data deletion at any time.
Depending on your location, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to data processing
Withdraw consent at any time
Request a copy of your data
California residents may opt out of data sharing under CCPA.
We comply with COPPA and international child protection laws.
Parental consent is required for minors
Parents may review or delete child data
Child accounts have restricted visibility
We implement industry‑standard security practices including:
Data encryption
Secure authentication
Restricted access controls
Regular system monitoring
However, no digital system is 100% secure.
We may send notifications related to:
Events and bookings
Messages and invites
System updates
You may manage notification preferences in settings.
The App may contain links or integrations with third‑party services such as Google Maps or payment providers. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Changes will be posted within the App and updated with a new revision date.
If you have any questions or privacy concerns, please contact us:
By using the Hooperz Worldwide App, you acknowledge that you have read and understood this Privacy Policy.